Blog articles about loss prevention, safety, and video surveillance

Loss prevention is a critical concern for any business, but it can be especially challenging for quick-service restaurants (QSRs). This is due to a number of factors, including civil unrest, staffing shortages, and employee scams involving loyalty card numbers. At ITech Digital, we've seen what damage employee scams can cause and want to help you protect your store as much as possible. Fortunately, there are a number of steps businesses can take to mitigate these risks and prevent loss. By following these tips, you can help protect your QSR from loss and ensure its success in the future.

Businesses are under constant threat of unauthorized access and loss. In order to protect their assets, businesses need to make sure their doors are safe. However, security systems can be expensive, and many businesses lack the funds to invest in what they need. As a result, many owners must make the difficult decision between investing in a security system or leaving their doors vulnerable. Fortunately, ITech Digital offers a variety of affordable security solutions that can help businesses protect their assets without breaking the bank. 

If you're like most small-box retailers or quick-service restaurants, you might be surprised at the amount of shrink happening at your back door. In fact, the back door presents one of the most significant risks to your store's security. If you're concerned about loss risk at an unmonitored or poorly monitored back door, ITech Digital can help you identify and mitigate risk with our Stand-A-Lone Back Door Management Solution.

One of our more popular retail theft posts from 2015 covers 4 main pain points for store owners and how to address them. From POS theft to inventory shrinkage to slip and fall cases, each threat poses significant loss for retail stores and should not be ignored. This year, our team at ITech Digital wanted to review  these areas and also present possible solutions for retailers to consider in 2022. 

When it comes to retail loss prevention, some traditional security issues continue to exist as well as emerging retail security issues. At Itech Digital, our retail customers in Indiana and across the U.S. talk about the evolving security issues they face. The good news is that technology is also evolving, which is innovating video surveillance and analytics solutions, creating a convergence between IT and physical security, and positioning you, as a retailer,  to proactively protect your business, product, and customers. In this article, we discuss the myriad retail security issues and the best retail security solutions. 

At ITech Digital, we've noticed a concerning trend in retail crime. In fact, we posted about organized retail crime back in 2018. Since then, things have only escalated. Today, organized retail crime is at an all-time high and many store owners wonder what to do to prevent loss and protect their staff and customers. In this article, we offer some suggestions. 

As the Food & Beverage industry continues to reel from COVID-related labor and supply chain shortages, some Quick Service Restaurants (QSRs) know they must innovate or fold. At ITech Digital, we've watched some of our QSR clients develop strategies to reduce risk in these areas. At the same time, these same strategies proactively maximize revenue and catalyze operational efficiency. How? Digitalization, which includes video surveillance and data analytics, is one of the main weapons in their arsenal. This article explains what digitalization is and how you can use it to innovate.

Since early 2020, consumers have substantially increased their use of third-party delivery apps, such as Uber Eats and Grubhub, for online food orders. As online orders have increased, chargebacks have skyrocketed as a result. In fact, restaurant owners say chargebacks, which were traditionally at .5-1.0%, now range from 2.5-4.1%. 

Retail theft, both internal and external, causes millions of dollars of loss each year for businesses. While shoplifting can account for a significant percentage of the annual loss, employee actions are responsible for a larger portion. Employee theft usually occurs in two areas, the back door and the cash register. Knowing this is helpful, but without assistance through technology, it is difficult to hold people accountable and catch employees that are stealing from your business.

As an owner, general manager, or store manager, shrink and shoplifting within your retail establishment can be an area of concern. No matter which way it occurs, whether a customer or employee, theft hurts. It affects your bottom line, and it’s frustrating when you can’t pinpoint the source.