SERVICE Technicians for Burglar/Fire Alarm Systems, Access Control and CCTV

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ITech Digital is seeking ambitious, reliable Service Technicians to join our growing team in Indianapolis, IN. Under the direct supervision of the Director of Field Services, our Service Technicians provide outstanding customer service and a high quality of work to existing customers. Experience and a working knowledge with Burglar/Fire Alarm Systems, Access Control and CCTV systems, DVR, Cameras, Public Display Monitors, Coax and Cat5 cabling, networks is required. Great people skills, problem solving skills are a must for a qualified candidate.

 

Essential Functions

  • Trouble shooting and servicing Video Burglar/Fire Alarm Systems, Access Control to a diverse customer market in Indiana and surrounding MSA’s
  • Perform camera placement for surveillance systems, including focusing and positioning
  • Plan, run, and terminate various cabling (Coax, CAT5,etc.)
  • Set up, mounting, and installation of DVR and low voltage powersupplies
  • Problem solving including debugging and resolving low voltage electrical, cable, computer hardware and software issues
  • Basic networking skills and knowledge
  • Track and maintain control of inventory andequipment
  • Submitting and maintaining timely and accurate service and inventory paperwork
  • Responsible for monthly reconciliation of company credit card purchases
  • Responsible for the use of company provided vehicle and the inventory within
  • Working knowledge required for the use of office email, calendars, and company provided tablet/laptop

 

Competencies

  • Team Player
  • Positive, professional customer interaction and training
  • Technical knowledge
  • Communication proficiency with customers, internal staff at all levels of the business
  • Flexibility with projects and scheduling needs
  • Extensive travel, overnighttravel and long term assignments
  • Willingness to work overtime as required and scheduled on call after hours
  • Clean professional presentation and appearance
  • Clean driving record, valid driver’s license and able to pass background/drug screening

 

Work Environment & Physical Demands

This position operates in a variety of customer business settings including both interior and exterior installations. This position is very active and requires driving, standing, walking, bending, kneeling, stooping, climbing up and down ladders throughout a typical work day. The employee must frequently lift and/or move up to 50 pounds. The employee will also regularly use hand tools, drills and lifts as needed for the job. The employee must work well with limited supervision.

 

Position Type and Expected Hours of Work

  • This is a non-exempt and full time position
  • Pay is commensurate with experience
  • Hours of work per week will be 40, with optional overtime, day, evening and weekend flexibility required


Education and Experience

  • High school diploma or GED
  • Minimum 1-2 years’experience installation experience


Travel

This position requires a minimum of 50% travel, both locally and nationally.

 

Supervisory

Responsibility This position has no supervisory responsibilities.

 

EEO

ITech Digital has a strong commitment to respect and value every employee’s contribution to the company and recognizes the strength of bringing together people with an array of talents, experiences, and perspectives. It is our policy to provide equal employment opportunity without discrimination or harassment to all qualified persons without regard to race, color, gender, religion, age, national origin, disability, sexual orientation or any other characteristic prohibited by federal, state and local laws, orders and regulations. These opportunities include, but are not limited to, recruitment, hiring, training, transfer and promotion, compensation, benefits, termination, discipline and all other forms and conditions of employment.

 

 

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Employee Benefits

Health Benefits

health benefits-1

401k with company matching

401k matching

Paid Time off

time off

Employee Stock Options

employee stock options

Sign on bonus for qualified candidates

critera-based sign on bonus

About ITech Digital

about-itech-digital
ITech Digital designs customized security solutions based on our customers unique challenges and opportunities. 
 
Our company consists of a team of design engineers who combine open architecture software with trusted, cutting-edge hardware. Most importantly, we pair our solutions with 24/7 customer service and industry partnerships to help us design and maintain results-driven integrated solutions for businesses such as restaurants, retail locations, K-12 schools and universities, warehouses, hotels and hospitality, and commercial buildings
 
Our team works closely with our customers throughout each step of the journey, including installation which creates a complete, personalized experience. We do this to create customized solutions in order to meet our customers' business goals such as improving performance, decreasing shrink and theft, preventing loss and increasing safety.
 

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