Blog articles about loss prevention, safety, and video surveillance

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QSR's Use Restaurant Surveillance, Data Analytics To Innovate

As the Food & Beverage industry continues to reel from COVID-related labor and supply chain shortages, some Quick Service Restaurants (QSRs) know they must innovate or fold. At ITech Digital, we've watched some of our QSR clients develop strategies to reduce risk in these areas. At the same time, these same strategies proactively maximize revenue and catalyze operational efficiency. How? Digitalization, which includes video surveillance and data analytics, is one of the main weapons in their arsenal. This article explains what digitalization is and how you can use it to innovate.

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Rising Chargebacks and Their Impact on Your Restaurant's Bottom Line

Since early 2020, consumers have substantially increased their use of third-party delivery apps, such as Uber Eats and Grubhub, for online food orders. As online orders have increased, chargebacks have skyrocketed as a result. In fact, restaurant owners say chargebacks, which were traditionally at .5-1.0%, now range from 2.5-4.1%. 

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