Blog articles about loss prevention, safety, and video surveillance

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QSR's Use Restaurant Surveillance, Data Analytics To Innovate

As the Food & Beverage industry continues to reel from COVID-related labor and supply chain shortages, some Quick Service Restaurants (QSRs) know they must innovate or fold. At ITech Digital, we've watched some of our QSR clients develop strategies to reduce risk in these areas. At the same time, these same strategies proactively maximize revenue and catalyze operational efficiency. How? Digitalization, which includes video surveillance and data analytics, is one of the main weapons in their arsenal. This article explains what digitalization is and how you can use it to innovate.

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Rising Chargebacks and Their Impact on Your Restaurant's Bottom Line

Since early 2020, consumers have substantially increased their use of third-party delivery apps, such as Uber Eats and Grubhub, for online food orders. As online orders have increased, chargebacks have skyrocketed as a result. In fact, restaurant owners say chargebacks, which were traditionally at .5-1.0%, now range from 2.5-4.1%. 

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Reducing Internal Theft and Point of Sale Manipulation

Retail theft, both internal and external, causes millions of dollars of loss each year for businesses. While shoplifting can account for a significant percentage of the annual loss, employee actions are responsible for a larger portion. Employee theft usually occurs in two areas, the back door and the cash register. Knowing this is helpful, but without assistance through technology, it is difficult to hold people accountable and catch employees that are stealing from your business.

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Tackling the Problem of Shoplifting and Retail Shrink

As an owner, general manager, or store manager, shrink and shoplifting within your retail establishment can be an area of concern. No matter which way it occurs, whether a customer or employee, theft hurts. It affects your bottom line, and it’s frustrating when you can’t pinpoint the source.

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4 Ways Building Access Control Systems Can Help Prevent Loss

Loss can creep into buildings and businesses in a variety of ways. One way to help prevent loss is to boost the safety and security of your building with an access control system.

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3 Ways Retailers can Maximize Their CCTV Systems for Loss Prevention

CCTV Systems have long been a powerful weapon in the retail battle to prevent loss and limit liability. Here are 3 ways to get the most out of your Video Surveillance system.

 

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How Adding Cameras at the Point of Sale Can Boost Restaurant Profits

In every restaurant there are countless variables contributing to loss at the point of sale. It could be a combination of many factors: inefficiencies at the drive thru, long wait times, or losses at the register due to excessive manager meals, coupons, or overrides. But once your point of sale system tells you there’s a problem, how do you know what to do to solve it?

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Real-Time Temperature Monitoring: How Video Surveillance Can Save You Money

We understand that a high quality Video Surveillance Solution is a significant but necessary investment for your organization. Our goal is to maximize this investment to work for your business.

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6 Helpful Tips for Deterring Employee Theft at Your Business

Do some research: Determine if potential employees are trustworthy. Always checks applicants' references. When high school students apply, contact their guidance counselors. A few minutes of time when hiring could save you from thousands of losses due to theft down the road.

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P.O.S.: Point of Surveillance

QSR and Retail operators understand the importance of having surveillance in the all sensitive areas of their businesses. Perhaps no other location is more crucial than at the POS (Point-of-Sale) terminals. Every day, millions of dollars are lost at the POS, ranging from unauthorized employee discounts, time card fraud, coupon re-use, even outright cash theft. Cameras capturing the events at each register are key, but why not take it a step further?

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