Blog articles about loss prevention, safety, and video surveillance

Read our latest articles and insights

Facing staffing crisis, restaurants are vulnerable to preventable loss

As 2021 nears its final quarter, the restaurant industry continues to be tough to predict. At the beginning of the pandemic in March 2020, lockdowns and mandates gave little room for options when it came to operating a restaurant and serving customers. The lockdowns were intense but restaurants responded with downsizing, closing down dine-in areas and relying heavily on food delivery services. Impacts of the pandemic were undoubtedly significant, but the hope of a very temporary pandemic kept the human spirit alive.

 

[arrow] Keep reading

Rising Chargebacks and Their Impact on Your Restaurant's Bottom Line

Since early 2020, consumers have substantially increased their use of third-party delivery apps, such as Uber Eats and Grubhub, for online food orders. As online orders have increased, chargebacks have skyrocketed as a result. In fact, restaurant owners say chargebacks, which were traditionally at .5-1.0%, now range from 2.5-4.1%. 

[arrow] Keep reading

Employee Highlight: Mark Nazarenus, President of ITech Digital

We celebrate the leadership that drives our company to foster an environment of success both for our employees and partners alike. Today, we’re talking to Mark Nazarenus, President of ITech Digital, to learn more about his impressive 44-year journey in the security industry. But to understand how he got to where his is now, you would have to understand the contribution of his early days in the industry. 

[arrow] Keep reading

The Future of QSRs and Compliance

Restaurants and stores are finally opening again after a difficult 18-months for people and businesses alike. I couldn’t be happier to see the return of some sort of normalcy and hope the trend continues in a positive direction.  While at a conference recently, I got the opportunity to speak with several restaurant owners. And while their outlook is hopeful, many of them are jumping through new hoops because of the pandemic’s lingering effects.  

[arrow] Keep reading

Can Your Restaurant Apply For The Restaurant Revitalization Fund Grant?

While most industries were impacted by COVID-19 in the last year, few were hit as hard as the hospitality industry.  The American Rescue Plan Act recognized the need to provide additional assistance to eligible restaurants, bars, and other qualifying businesses by establishing the Restaurant Revitalization Fund (RFF).  This program provides funding equal to COVID-19 revenue losses up to $10 million per business with no more than $5 million per location.  The funds do not have to be repaid if they are used for eligible uses no later than March 11, 2023.  This program opened on May 3 and has already provided economic relief to 16,000 applicants. 

[arrow] Keep reading

Chuck McCormick to speak at the upcoming Education Sector Conference at Indiana Wesleyan University

Sharing his knowledge of physical security and security technologies is no new feat for Chuck McCormick, the Director of Sales Engineering at ITech Digital. With over 30 years of experience in the industry, and as a board certified Physical Security Professional, Chuck is a fountain of information for organizations seeking to improve their understanding of physical security and security technologies. He plans to do just that at the upcoming Education Sector Conference at Indiana Wesleyan University.

[arrow] Keep reading

Organized Retail Crime: What you need to know.

Shrink is an ever-present concern for most LP professionals. In the past, the focus has been on dishonest employees trying to score a little drug money, but times are changing and LP now has to deal with organizations that specialize in stealing for profit from retail and QSR organizations. Continue reading to learn what this could mean for your business.

[arrow] Keep reading

Security Industry Veteran, Chuck McCormick, joins ITech Digital as Director of Sales Engineering

Industry knowledge and experience are invaluable to developing top tier organizations. A team focused on success both personally and professionally, and individuals passionate about their work are important traits that create the difference between a good business and a great business. Here at ITech Digital we are always looking for outstanding leaders that can challenges us to deliver the highest quality solution to meet our partners security needs.

[arrow] Keep reading

QSR Industry and the $15 Minimum Wage

Like many of you, my first real job was in the Quick Service Restaurant (QSR) industry while in High School, which was followed by 3 years in a fine dining establishment. I learned about responsibility, teamwork, money management, people management, quality vs quantity equation in business along with experiencing the joy of having my own money. These QSR and fine dining positions have played a key role in preparing adolescents with the skills needed for transitioning into the next level of their professional development, but what happens when positions meant for building skills are turned into long term careers? 

 

[arrow] Keep reading

Get to know our New Director of Field Services, Anita Hendricks

Passion is an important quality for every team member we choose to bring to ITech Digital. From the customized solutions we build to the installation experience we deliver, It takes a creative team of spirited, and security minded people to keep our company ranking as one of the nation’s leading security integrators. Because our solutions are responsible for securing and protecting hundreds of organizations and employees across the nation, it’s our responsibility to employ individuals that strengthen and embody the values of ITech Digital.

[arrow] Keep reading